Help Center
How Can We Help?
Coverage Alert
Customer Care
General Knowledge
- Can I Change My Plan at Any Time?
- Can I Change My Travel Dates Due to the Coronavirus?
- Can You Help Me Change My Flight?
- Cancel for Any Reason
- Claim Filing Mistakes
- Date of Initial Deposit
- Determining Trip Cost
- Does My Health Insurance Cover Me Overseas?
- How Can I Receive My Claim Payment
- How Do I Submit a Support Case/Ticket?
- How Far in Advance Can I Purchase a Plan?
- How Many People Can be Covered on One Plan?
- How to File a Claim
- How to Read Your Plan Documents
- Insuring Subsequent Travel Arrangements
- Missed Tour or Cruise Connection
- Mistakes to Avoid When Filing a Claim
- Modify Travel Dates for Your Existing Voucher
- Time Sensitive Benefits
- What Are Your Business Hours?
- What Can the 24 Hour Assistance Line Do For Me?
- What if I Get Sick or Injured?
- What To Do In An Emergency
- Who is Considered a Family Member on My Plan
- Who Is Covered By My Plan?
- Why Do I Need Travel Protection?