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How Do I Submit a Support Case/Ticket?

Follow these instructions to submit a case or ticket online:

  1. Go to the InsuraGuest home page
  2. Click on the envelope icon in the upper right corner of the page
  3. Select an item under “Request Type”
  4. Under “Subject”, type the subject of your case or ticket
  5. Under “Description”, type your question or explain your issue
  6. Provide your plan number optionally
  7. Click “Next”
  8. Enter the name of the person to be contacted
  9. Make a selection under “Updates by Email or Phone”
  10. Click “Submit”
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