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Mistakes to Avoid When Filing a Claim

Pre-Paid expenses
If you’ve protected the full, non-refundable cost of your trip, it’s highly beneficial to save all of the related documentation. This way, when you go to file your claim, you don’t have to waste time searching for travel receipts. The sooner you submit, the sooner we can begin processing your claim.

Unexpected expenses
It’s just as important to save any documentation for unexpected travel expenses in case something goes wrong on your trip. We want to ensure that you receive the appropriate payout under any applicable plan benefits.

Documenting luggage contents
Documenting the contents of your luggage could mean making a list of everything you brought along on your trip, or taking pictures of your belongings.

You’ll want to be aware of your baggage and personal effects benefit maximum, as well as the per article limit. This information can be found in your schedule of benefits, located in the front of your plan document.

Setting up your account
Creating a InsuraGuest account is the best way to ensure that you can quickly file your claim, view and submit claim forms, and have fast access to the status of your claim.

Above all, it’s very important that you are aware of your specific coverage. Thoroughly reviewing your plan document can help you to understand your benefit eligibility. Be sure that you always have access to your plan document, whether electronic or hard copy.

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